Privacy Statement

At The Colebridge Trust Ltd, we are committed to protecting and respecting your privacy. This Privacy Statement explains how we collect, use, and protect your personal information in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who We Are

The Colebridge Trust Ltd is a community development charity based in Solihull, West Midlands. Our mission is to empower individuals and communities through various programmes and initiatives focused on employment, skills, health and wellbeing, and community support.

What Information We Collect

We may collect the following types of personal information:

  • Personal Details: Name, address, phone number, email address, date of birth.
  • Demographic Data: Gender, ethnicity, employment status.
  • Health Information: Relevant health details if you participate in health-related programmes.
  • Financial Information: For employment-related services, payment of services, or funding applications.
  • Interaction Data: Details of your communication with us, including emails, feedback forms, or participation in events.

How We Use Your Information

We collect and process your personal data to:

  • Provide you with our services and programmes.
  • Manage employment and skills training initiatives.
  • Facilitate community outreach and engagement activities.
  • Assess eligibility for funding or grant opportunities.
  • Comply with legal and regulatory obligations.
  • Improve our services through research and feedback.

We ensure that any special category data (e.g.: health information) is only collected with your explicit consent or where legally required.

Legal Basis for Processing

We process your data under the following lawful bases:

  • Consent – Where you have given us clear permission to use your data.
  • Contract – Where the processing is necessary for a contract you have with us.
  • Legal Obligation: To comply with laws or regulations.
  • Legitimate Interests: Where processing is necessary for our charitable objectives, provided it does not override your rights.

How We Protect Your Information

We use technical and organisational measures to safeguard your personal information, including:

  • Secure servers and encrypted storage.
  • Access controls and staff training.
  • Regular review of data protection practices.

Sharing Your Information

We will only share your data with third parties when:

  • It is necessary for delivering services (e.g., partners or funders).
  • Required by law or to safeguard individuals.
  • You have provided explicit consent.
  • We ensure all third parties adhere to data protection standards.

Retention of Your Data

We retain your personal information only for as long as necessary to fulfil the purposes outlined above or as required by law. Once no longer needed, your data will be securely deleted or anonymised.

Your Rights

You have the following rights regarding your personal data:

  • Access: Request access to your personal information.
  • Correction: Request correction of inaccurate or incomplete data.
  • Deletion: Request the deletion of your personal information where applicable.
  • Restriction: Request restriction of processing under certain conditions.
  • Objection: Object to data processing in specific circumstances.
  • Data Portability: Request transfer of your data to another organisation.

To exercise these rights, please contact us by visiting our contact page.

Cookies and Online Data

When you visit our website, we may collect information using cookies to improve your browsing experience.

Changes to This Privacy Statement

We may update this Privacy Statement from time to time. The last time this Privacy Statement was updated was on 02/12/2024.

Contact Us

If you have any concerns about your personal data or this Privacy Statement, please contact us by visiting our contact page.

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